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Partenope

Terms of Service

OVERVIEW

This website is operated by Partenope Hair Ltd (“Partenope”). Throughout the site, the terms “we”, “us” and “our” refer to Partenope.

Partenope offers this Site, including all information, tools and services available from this Site to you, the user, conditional upon your acceptance of the following Terms of Service (“Terms”, “Terms of Service”) including any additional terms and policies referenced herein.

By accessing or purchasing from www.partenopehair.com, you agree to be bound by these Terms.
If you do not agree, you may not access or use the Site.

Any new features or tools added to the store are also subject to these Terms.
We may update or modify these Terms at any time by posting changes to our Site.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform used to sell our products.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms, you confirm you are at least the age of legal majority in your region.

You must not:

  • Use our products for any unlawful purpose

  • Violate local, regional, or international laws

  • Transmit malware or harmful code

Violation may result in immediate termination of access.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service at any time.
Content (excluding payment information) may be transferred unencrypted across networks.

You agree not to reproduce, copy, sell, exploit or misuse any part of the Service without our written permission.

SECTION 3 — ACCURACY & INFORMATION

Content on this Site is provided for general information only.
We are not responsible if information is incomplete, outdated, or inaccurate.

SECTION 4 — MODIFICATIONS TO SERVICE & PRICES

Pricing, delivery and product details may change without notice.
We may modify or discontinue the Service at any time.

SECTION 5 — PRODUCTS & SERVICES

Our products may be available in limited quantities & subject to return eligibility outlined in our Returns Policy.

We cannot guarantee digital or device-specific colour accuracy.
We may restrict sales to certain regions or customers.

SECTION 6 — BILLING & ACCOUNT INFORMATION

We may refuse or limit orders placed with the same:

  • Customer account

  • Payment method

  • Billing/shipping address

You agree to provide accurate account and payment information and keep details up-to-date.

SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party tools “as is” with no warranties or liability.

SECTION 8 — THIRD-PARTY LINKS

External links are not affiliated with us.
We are not liable for third-party content, products or services.

SECTION 9 — USER COMMENTS & FEEDBACK

You grant us unrestricted usage rights to any comments you submit.
You must not post unlawful, offensive or harmful material.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 — ERRORS & OMISSIONS

We may correct errors or update information at any time, including after an order is placed.

SECTION 12 — PROHIBITED USES

You may not use the Site or its content for:

  • Illegal purposes

  • Harassment, discrimination or abuse

  • Distribution of malware

  • Data scraping or tracking others

  • Violating intellectual property rights

We reserve the right to suspend access for violations.

SECTION 13 — LIABILITY DISCLAIMER

We do not guarantee uninterrupted or error-free service.

Partenope shall not be liable for indirect or consequential damages including:

  • Financial losses

  • Data loss

  • Downtime

  • Third-party misuse

Some jurisdictions may limit exclusion of liability.

SECTION 14 — INDEMNIFICATION

You agree to indemnify Partenope, including its directors, employees & suppliers, against claims arising from breach of these Terms.

SECTION 15 — SEVERABILITY

If any provision is deemed unenforceable, the remainder shall remain valid.

SECTION 16 — TERMINATION

Obligations prior to termination survive termination.
We may suspend access for breach of Terms.

SECTION 17 — ENTIRE AGREEMENT

These Terms constitute the full agreement between you and Partenope regarding Site usage.

SECTION 18 — GOVERNING LAW

These Terms are governed by the applicable laws of Italy & the European Union, without regard to conflict-of-law rules.

SECTION 19 — CHANGES TO TERMS

Continued use of the Site after updates constitutes acceptance of new Terms.

SECTION 20 — CONTACT INFORMATION

Questions regarding these Terms should be sent to:
📩 hello@partenopehair.com